SheQAI Research

Privacy Policy

TeX2Vid · SheQAI Research · Last updated 23 July 2026

This policy covers TeX2Vid (tex2vid.sheqai.com), operated by SheQAI Research. It describes exactly what we collect and how we use it. We collect the minimum needed to run the service, we show no ads on our own site, we use analytics and advertising cookies only with your consent, and your papers and data stay yours, never used to train AI models. Our public video index, ScholarReels, has its own privacy policy.

Your account

  • Your email address, and — if you set a password — a salted, one-way hash of it (your actual password is never stored). New email signups are confirmed by a one-time link before the account can sign in.
  • Optionally, the profile details you choose to add (display name, bio, links). You can edit or clear them on your account page at any time.
  • Optionally, a linked institutional email address you add on your account page to qualify for submitting videos to ScholarReels. We confirm it with a one-time emailed link and store the address and its verified status; you can remove it at any time.
  • If you sign in with Google or Microsoft, we store only your account identifier at that provider and the name and email address the provider shares — never your password with them. One SheQAI account works across our services.
Google user data. If you sign in with Google we request only your basic profile: name, email address, and Google account ID. We use them solely to create and sign you into your SheQAI account and to email you about your own renders. We do not use Google user data for advertising, we do not sell it, and we do not share it with third parties except the service providers below as needed to run the service. SheQAI's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Your papers, videos, and recordings

  • You upload LaTeX source only (.tex, .zip, or .tar.gz). To produce your video, the paper's text is processed by the AI language-model service we use to write and verify the script, and the narration text by an AI voiceover service that synthesizes the audio.
  • Your paper stays yours: it is used only to produce your video, never shared with others for their own use, and not used to train AI models — the AI provider we use does not train its models on data sent through its API, and we do not use your paper to train any models.
  • If you use the studio to record your own voice, the audio clips are stored with that render and used only to produce your video. Any slide edits you make are stored with the render too.
  • Automatic deletion: the uploaded paper, its extracted text, recordings, and the rendered files are erased after the retention window — about 30 days for a free account, 90 days for a paid one, and about 30 days for an anonymous render. The render's record (title, status) is removed about a month after its files.
  • If you choose to publish a video to our public ScholarReels index, the ScholarReels privacy policy applies to what becomes public.
  • If you send feedback on a render, we keep the message and any name/email you include with it.

Payments

Payments are handled entirely by Stripe and PayPal — your card or wallet details go directly to them and never touch our servers. We store only the transaction reference, the amount, and your credit balance, so we can apply your purchase and handle refunds or disputes.

Technical data (security and abuse prevention)

  • Sign-in attempts: the IP address of a failed sign-in is recorded for rate-limiting and deleted after 24 hours.
  • Uploads: the submitting IP address is recorded with each render to enforce the submission rate limit, and is erased within 90 days. A coarse country code and network code — provided by our network provider, not derived from a stored IP — is kept with the render record for aggregate statistics.
  • Free-render counting and email/signup throttles use a one-way hash of the IP (and, for free renders, an anonymous cookie) — the raw address is never stored for these.
  • We do not store your browser's user-agent.

Cookies

We set one signed session cookie to keep you signed in, and — for signed-out visitors — one random cookie to count free renders. Both are strictly functional; neither tracks you across other sites. On the checkout page, Stripe's script may set its own fraud-prevention cookies.

Analytics & advertising cookies are your choice. On your first visit we show a cookie banner. We use Google's tag (Google Analytics linked to Google Ads), and by default all of its storage — analytics and advertising — is turned off (Google Consent Mode): no analytics or advertising cookies are set unless you click "Accept." If you decline (or ignore the banner), no such cookies are set. You can change your choice by clearing this site's storage in your browser. We do not show ads on this site (a Google AdSense site-verification tag rides on our pages, but we serve no on-site ads).

Analytics and advertising

Only if you accept the cookie banner, we use Google's tag — Google Analytics 4 linked to Google Ads — for two purposes: (1) to measure aggregate usage (pages viewed, general location, device type, and how visitors move through the site) so we can improve TeX2Vid; and (2) to measure how well our own advertising works — we run ads for TeX2Vid on YouTube and Google, and this lets us see which ads bring people who then use the tool (conversion measurement). If you accept, Google may also add you to a remarketing audience so we can show you follow-up TeX2Vid ads on Google, YouTube, and partner sites. Google processes this as our service provider — it never receives your paper, and your papers and data stay yours, never used to train AI models. If you decline (or ignore the banner), no analytics or advertising cookies are set and Google adds you to no remarketing audience; Google's tag loads but, with consent denied, exchanges only aggregate, cookieless signals — it never identifies you or stores anything on your device.

Separately, the content-delivery network that serves our pages provides a built-in, privacy-first, cookieless web-analytics feature we use to measure aggregate traffic — page views and load performance. It sets no cookies, does not fingerprint you, does not follow you across other sites, and does not store or log your IP address for these statistics. We use it to understand how the site is used — not to collect personal data about you.

Service providers who help us run the service

  • AI service providers — the language-model service that writes and verifies your video's script from your paper, and the voiceover service that synthesizes the narration audio.
  • Stripe / PayPal — payment processing (they receive the card/wallet details; we don't).
  • Your sign-in provider (Google or Microsoft) — only if you choose to sign in with one.
  • Cloud service providers — the servers the service runs on, and the network security / content-delivery provider that routes every request.
  • Our email delivery provider — to deliver the transactional emails below.
  • Google Fonts — our pages load a webfont hosted by Google. As with any file your browser loads from another server, Google's font servers see your IP address only to deliver the font; no other information about you is sent, and it is not used to track you.
  • Google Analytics & Google Ads (Google) — website-usage analytics plus advertising measurement and remarketing for our own TeX2Vid ad campaigns, active only if you accept cookies. Google processes this as our service provider; your data stays yours.
  • arXiv — we look up a paper's public metadata (title, authors) by its arXiv ID; no personal data is sent.

We do not share your data with anyone else — your papers and data stay yours, and are never used to train AI models.

Emails we send

Transactional only: signup confirmation, password reset, sign-in-method and institutional-email confirmations, and notifications when your render finishes or fails. We send no marketing email.

Your choices and rights

You can view, update, or clear your profile on your account page at any time. Changing your password signs out every other session. You can delete your account yourself from the account page ("Delete my account") — this permanently removes your profile, renders, uploads, and recordings. What is retained after deletion: financial transaction records (bookkeeping), and any videos you published to ScholarReels together with their attestation record, which is a permanent public record — see the ScholarReels policy. To request a copy of the data we hold about you, email us.

Changes to this policy

If we change what we collect or who processes it, we update this page and its date first.

Contact

SheQAI Research, Edmonton, Alberta, Canada · [email protected]